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Information & Referral 

• The Assistance Center's Volunteer Advocates are available to answer calls on the assistance line during the days and times listed below. While they guide potential clients through the process of receiving assistance from the Center, they can also provide information and referrals to other local human services organizations based on each caller's unique situation. Even if you are outside of our service area but reside in Collin County, please give us a call and one of our Advocates will help point you in the right direction as you seek out resources in your community

Financial Assistance

• The Assistance Center of Collin County can provide limited financial assistance with rent or utilities to individuals and families experiencing a financial crisis who reside within Collin County. Applicants must be willing to provide identification for all household members, proof of all household income and proof of residency and documentation of their current crisis. Additionally, applicants must have or be willing to form a workable plan for how they will meet their expenses going forward. Initial applications must be made over the phone. If approved, applicants will come into the Center to meet a caseworker to discuss their situation and plan. Please call our assistance line for more information. FINANCIAL ASSISTANCE IS BY APPOINTMENT ONLY.

Auxiliary Programs

• Through various partnerships in the community, the Assistance Center can provide monthly visits to the Plano Food Pantry for Plano residents, school supplies for Pre-K-12th Grade, Christmas gifts for children and Thanksgiving meals  for residents living within Plano ISD boundaries. Application for these services can be made over the phone via our assistance line.
• In-person assistance signing up for the Supplemental Nutrition Assistance Program (SNAP) every Wednesday from 9am to 1pm. No appointment necessary.

Financial Education

• The Assistance Center provides financial education through its "Money Matters" classes. These classes focus on budgeting and cover a variety of other areas such as credit building and repair, banking, loans and much more.  Money Matters is open to the community at large. Reserve your spot by calling our assistance line today!

Homeless Support Services

• For Collin County Families experiencing homelessness, the Assistance Center partners with Housing Forward to provide one on one support in (a) meeting some basic needs (b) housing assessments (c) placement on housing priority list. Please call our partner Housing Forward at 214-531-1111 for more information.
• Showers are offered weekly on Saturdays from 10am to 1pm through our community partner, Streetside Showers.