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Rent Assistance
Information on Rental Assistance
The Assistance Center of Collin County (ACCC) provides rental assistance to eligible households experiencing a temporary financial crisis. Funding is Limited and assistance is not guaranteed.
Eligibility Requirements:
- Must be in residence for at least 90 days
- Be experiencing a documented financial hardship or housing crisis
- Meet the income and program eligibility guidelines
Provide the following documentation:
- Valid photo ID for all adult household members
- Proof of household income
- Current lease agreement
- last 2 months bank Statements
- Documentation supporting your financial hardship( this is not a letter)
- HPP-Notice to Vacate
How to Apply
Collin County Rental Assistance (CMTX)
CMTX RENT ASSISTANCE PROGRAM UPDATE
All October Rental Assistance Funds Have Been Allocated
Please call the week of October 12th for November Assistance
The online application portal is currently CLOSED until further notice.
If you are seeking rental assistance for an upcoming month, please review the information below carefully.
BEFORE CONTACTING THE ASSISTANCE CENTER
Please confirm with your landlord or property management company that they are willing to accept payment through ACH Direct Deposit from a third-party vendor.
If your landlord does not accept this payment method, we will not be able to provide rental assistance.
SCHEDULING FOR FUTURE RENT ASSISTANCE
Once you have confirmed that your landlord accepts ACH Direct Deposit:
Call the Assistance Center during the 3rd week of the month to inquire about scheduling an appointment and if funding is available for the following month's rental assistance.
Call Center
972-422-1850
Please select Option 3 and leave a message.
A member of our team will return your call as availability permits.
Please Note:
- Funding is limited and assistance is not guaranteed.
- Appointments are based on available funding and program eligibility.
- We do not accept walk-in appointments.
ELIGIBILITY
The CMTX Rent Assistance Program is available to eligible Collin County residents who meet program requirements and are experiencing a qualifying short-term financial crisis.
WHEN THE ONLINE PORTAL REOPENS
When funding becomes available and the application portal is reopened, applicants will be required to complete the following steps:
Application Steps
- Complete the online CMTX Rent Assistance Application.
- Upload all required documentation, including requested bank statements, income documentation, lease information, identification, and crisis documentation.
- Submit the completed application for review.
- If additional information is needed or your application is eligible to move forward, a Case Manager will contact you regarding next steps.
IMPORTANT
Incomplete applications will be declined.
Please make sure all requested documents are uploaded before submitting your application.
Submitting an application does not guarantee approval or financial assistance. Eligibility is determined after review of your documentation, financial circumstances, program guidelines, and available funding.
ONLINE APPLICATION
The application link below will only be used once the portal has officially reopened.
Apply Here:
https://assistancecenter.jotform.com/250205171407142
Until the portal reopens, please contact our Call Center on the 3rd week of the month
972-422-1850 — Option 3