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Before applying, please ensure you meet the program requirements:
You must provide:
Important: The Assistance Center does not accept walk-in appointments for financial assistance. All applicants must complete the online application form first. All applications are done online. Walk-in requests for utility assistance cannot be accommodated.
Apply Here: https://assistancecenter.jotform.com/243657655230055

The Texas Department of Housing and Community Affairs offers utility assistance programs for eligible low-income Texas homeowners and renters. Assistance may be available for electricity, natural gas, propane, water, and wastewater through local providers.

The Texoma Council of Governments (TCOG) provides assistance with ongoing electric and natural gas bills for eligible low-income households within its service area.
Assistance Hotline: 972–422–1850
Office: 972–422–1125
HOURS:
Call Center: Monday-Thursday, 9:00am to 3:00pm
Fridays are only for scheduled appointments
Lobby: Monday-Friday, 9:00am to 3:00pm
Assistance Center of Collin County is a 503c nonprofit registered in the United States. EIN 17515506040
Open today | 09:00 am – 03:00 pm |
Copyright © 2026 Assistance Center of Collin County - All Rights Reserved.